Returns & Exchanges

At Yakups, we want you to be completely satisfied with your custom vertical rack purchase. If your gear doesn't fit your adventure needs, we offer a 30-day return window for items in original, unused condition.

1

Initiate Your Request

Visit our online returns portal or contact our support team at www.Yakups.com with your order number to start the process.

2

Prepare Your Package

Securely pack the rack components and hardware in their original packaging to ensure no damage occurs during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing